VC-Service RM-Phonebanking
MumbaiFull-time5–10 yrsPosted 1 week ago
Senior finance role at Hdfc Bank in Mumbai. Needs 5+ years and a degree.
About the role
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What you'll do
- Customer Interaction & Query/Complaints Management
- Handle calls as per defined standards
- Resolve calls with 100% accuracy
- Log and resolve complaints accurately
- Hotlist and reissue cards promptly
What you need
- Sales
- MIS reporting
- Compliance
- Audit
- CRM
- Reporting
Good to have
- HTML