Technical Support Engineer
NoidaFull-time0–3 yrsPosted 3 weeks ago
Junior IT support role at Home | Jobbasket in Noida. Open to freshers; up to 3 years.
About the role
We are looking for a motivated Technical Support Engineer to provide technical assistance, troubleshoot hardware and software issues, and ensure smooth IT operations. Freshers with basic technical knowledge and good communication skills are encouraged to apply.
What you'll do
- Provide technical support to customers or internal users through calls, emails, and chat
- Troubleshoot hardware, software, operating system, and basic network-related issues
- Install, configure, and maintain computer systems, applications, and peripherals
- Diagnose and resolve technical issues within defined timelines
- Maintain records of issues, resolutions, and support requests
What you need
- Hardware
- Windows
- Troubleshooting
- Networking
- MS Office