Field Technical Support Associate 2
BengaluruFull-timeJunior levelPosted over a month ago
Junior IT support role at HP in Bengaluru.
About the role
This role is responsible for delivering tailored post-sales software services to local accounts, responds to a range of queries, and utilizes proactive monitoring for issue prevention. The role maintains high customer satisfaction by addressing requirements and resolving issues promptly. The role troubleshoots IT infrastructure problems, adheres to standards, supports operational plans, and performs assigned tasks under supervision.