Service desk & Managed service operation Transformation Lead
BengaluruFull-timeSenior levelPosted 1 week ago
Senior IT support role at HP in Bengaluru.
About the role
The worldwide Customer Support team within HP Service organization delivers best in class support and care for HP's customers, from hardware to service and solutions. Powered by our customer-centric culture, we create differentiated experiences across the globe in professional services delivery, customer care centers, onsite and channel support.
What you'll do
- Manage Remote Support Services (Incident Management) for APJ Theatre across Print (MPS) and PS (MDS)
- Collaborate with Service BU to define and deploy Global Service Desk strategy across all delivery centers
What you need
- Hardware