Senior Account Manager

About the role

Some careers open more doors than others. If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

What you'll do

• The bank has been recognised by industry’s most prominent publications and associations for its strength in combining innovation and service excellence with end-to-end…
• The jobholder is required to provide strategic direction for consistent delivery of top quality and market leading CS functions in country to achieve the overall…
• The role is focused on achieving revenue retention, effective transactional advisory to other frontline teams
• Alignment with the global model and business objectives
• Working with CS Team leader of all CS initiatives including client communications, allocated staff training and development, technology implementation, client surveys etc

What you need

• Client relationship
• Customer service
• Communication

Good to have

• AML