Application Support Engineer - Channel| Thane
ThaneFull-time3–5 yrsPosted 2 months ago
Mid-level IT support role at Iaamcp in Thane. Needs 3–5 years and a B.Sc, B.Tech or B.E..
About the role
To provide APIs support interfacing with Channels and Payments applications. Manage incident and service request as lodged on ITSM tool. Provide support to the Application Support team for API-related activities Work on bug identification, analysis, and resolution Offer hands-on support for APIs and related integrations
What you'll do
- Provide APIs support interfacing with Channels and Payments applications. Manage incident and service request as lodged on ITSM tool. Manage drills
- Provide support to the Application Support team for API-related activities
- Work on bug identification, analysis, and resolution
- Coordinate with third-party vendors and cross-functional application teams as required
- Perform operational checks (daily, weekly, monthly) in line with IT process guidelines
What you need
- Windows
- Linux
- SQL
- SQL Server
- SOP writing