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Advisory Customer Solution Consultant

RemoteFull-time5–12 yrsPosted 1 week ago

Senior customer support role at IBM. Needs 5+ years. Remote.

About the role

Working across industries and geographies, you'll partner with colleagues, clients, and partners to co-create solutions that drive digital transformation and lasting impact.Success in Global Sales is built on curiosity, empathy, and collaboration. You'll connect technical understanding with strong people skills, building trusted relationships and shaping solutions that improve business and society.

What you'll do

  • Partner with colleagues, clients, and partners to co-create solutions that drive digital transformation and lasting impact.Success in Global Sales is built on curiosity
  • Be a vital partner to our customers, empowering them to unlock the full value of their investment in our cutting-edge streaming data platform
  • Manage a diverse portfolio of customers, from Mid-Market to Enterprise and Strategic accounts
  • Work hand-in-hand with teams across Customer Solutions, Sales, Product, and Engineering, driving activities that ensure technical health, product adoption
  • Serve as a Trusted Technical Advisor: Build strong relationships with customers, becoming their go-to technical expert across your diverse portfolio

What you need

  • Sales
  • Project management
  • Reporting
  • Stakeholder management
  • Compliance
  • Customer success

Good to have

  • CI/CD
  • Terraform
  • Ansible
  • Portfolio management
  • ETL
  • SQL

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