Application Developer-Contact Center

About the role

As an Application Developer - Contact Center, you will design, develop, and enhance contact center applications that empower organizations to deliver responsive, personalized, and efficient customer service across multiple communication channels.

What you'll do

• Work with leading companies across industries, helping them shape their hybrid cloud and AI journeys
• Have the tools to drive meaningful change and accelerate client impact
• Be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results
• Design, develop, and enhance contact center applications that empower organizations to deliver responsive, personalized
• Work closely with solution architects, business analysts, and operations teams to implement features that improve agent productivity, automate workflows

What you need

• CRM
• Customer service
• Data privacy
• Data visualisation
• Communication