Associate Debt Manager-Flows-Credit Cards
IndoreFull-time2–5 yrsPosted 1 week ago
Mid-level finance role at IDFC FIRST Bank in Indore. Needs 2+ years and a degree.
About the role
The Associate Collection Manager – Credit Cards is responsible for planning, organizing, directing, and overseeing the activities of the collections department. This includes managing agencies associated with the company within the assigned territory. The role focuses on optimizing the efficiency of EMI retrieval from customers while ensuring adherence to all bank guidelines, thereby contributing to the broader organizational objectives.
What you'll do
- Manage and undertake the collections process for assigned debts
- Regularly track the portfolio for specific buckets in the assigned area
- Monitor and control delinquency by bucket and DPD, with a focus on non-starters
- Allocate and achieve targets from agencies and in-house teams
- Follow up regularly with defaulting customers
What you need
- MIS reporting
- Collections
- Customer service