Associate Relationship Manager - Affordable HL
SamanaFull-time0–2 yrsPosted 3 months ago
Entry-level finance role at IDFC FIRST Bank in Samana. Open to freshers; up to 2 years, with a degree.
About the role
'To deliver a high-quality client service and customer retention. Enhance product sales and new client acquisition.
What you'll do
- '• Identify new market opportunities and proactively work towards customer acquisition and lead generation through localized initiatives such as canopy activities
- Achieve individual performance targets related to income generation, product sales, and onboarding of new clients, as per the agreed objectives
- Manage the end-to-end customer journey from login to disbursement, including documentation, counselling, fulfilment
- Ensure customers do not turn into non-starters, including proactive support to collections teams in recovering EMIs in case of payment defaults
- Develop strong market relationships by actively engaging with local builders, business communities, and exploring new channel partners to expand outreach and visibility
What you need
- Cross-selling
- Sales
- Customer service
- Collections
- Channel sales