Associate Relationship Manager - Unnati MBL
ChhabraFull-time0–2 yrsPosted 1 week ago
Entry-level finance role at IDFC FIRST Bank in Chhabra. Open to freshers; up to 2 years, with a degree.
About the role
'To deliver a high-quality client service and customer retention. Enhance product sales and new client acquisition.
What you'll do
- '• Identify new market opportunities and proactively work towards customer acquisition and lead generation through localized initiatives such as canopy activities
- Deliver exceptional client service and focus on customer retention by building and nurturing strong relationships
- Achieve individual performance targets related to income generation, product sales, and onboarding of new clients, as per the agreed objectives
- Manage the end-to-end customer journey from login to disbursement, including documentation, counselling, fulfilment
- Ensure customers do not turn into non-starters, including proactive support to collections teams in recovering EMIs in case of payment defaults
What you need
- Cross-selling
- Sales
- Customer service
- Collections
- Channel sales