Channel Lead-Acquisition
MumbaiFull-time5–10 yrsPosted 2 months ago
Senior finance role at IDFC FIRST Bank in Mumbai. Needs 5+ years and an MBA.
About the role
The Channel Lead – Acquisition will be responsible for strategically leading and enabling the frontline sales force, including Acquisition Officers, Senior Sales Officers, and Senior Sales Managers across household, Current and Corporate Salary verticals.
What you'll do
- Define product delivery processes and collaborate with cross-functional teams to generate insights and drive successful customer engagements
- Empower frontline teams with acquisition and engagement initiatives targeting NTB customers and high-net-worth individuals (HNIs)
- Lead and execute channel program-related initiatives, identifying triggers and campaigns to drive cross-sell across regions
- Partner with business stakeholders to develop tailored product offerings for portfolio customers (e.g., LAP, BIL, HL, WC, Wealth)
- Collaborate with alliance partners and internal teams to build robust customer experience journeys and maximize customer participation
What you need
- Data analysis
- Cross-selling
- Sales
- Performance management