Debt Manager-Flows-Business Loan
CoimbatoreFull-time2–5 yrsPosted 2 weeks ago
Mid-level banking role at IDFC FIRST Bank in Coimbatore. Needs 2+ years and a degree.
About the role
The Collection Manager is responsible for planning, organizing, directing, and overseeing the activities of the collections department. This includes managing the agencies associated with the company within the assigned territory. The role focuses on optimizing the efficiency of EMI recovery from customers while ensuring adherence to all bank guidelines.
What you'll do
- Manage and undertake the collections process for assigned debts
- Regularly track the portfolio for specific buckets within the assigned area
- Monitor and control delinquency by bucket and Days Past Due (DPD), with a focus on non-starters
- Allocate and achieve collection targets through agencies and in-house teams
- Follow up regularly with defaulting customers
What you need
- MIS reporting
- Collections
- Compliance
- Customer service