Debt Manager-Recoveries-Consumer Loan & Cross Sell
SuratFull-time3–6 yrsPosted 4 weeks ago
Mid-level banking role at IDFC FIRST Bank in Surat. Needs 3+ years and a degree.
About the role
The role bearer has the responsibility to plan, organize, direct and oversee the activities of the collections department. It also includes managing the agencies associated with the company in their assigned territory. The role bearer is responsible for the efficiency and optimization of retrieving EMI from the customers and ensuring adherence to all the guidelines laid out by the bank contributing to the larger organizational objectives of the bank.
What you'll do
- Responsible for managing and undertaking collections process for debts that have been assigned
- Regularly track the portfolio for specific buckets for the assigned area
- Track and control the delinquency of the area, Bucket-wise & DPD wise and focus on non-starters
- Responsible to allocate and achieve targets from agencies/in house team
- Regularly follow up with the default customers
What you need
- Cross-selling
- Collections
- MIS reporting