Elite Banker-First Select
HyderabadFull-time2–5 yrsPosted 5 months ago
Mid-level finance role at IDFC FIRST Bank in Hyderabad. Needs 2+ years and a degree.
About the role
Elite Banker-First Select in our Smart Banker department is responsible for deepening customer relationships and enhancing customer engagement through virtual channels. Based at a sales hub, the role focuses on driving product adoption, cross-selling banking solutions, and delivering superior customer service.
What you'll do
- Deepen customer relationships to enhance overall relationship value
- Conduct quality customer engagements over calls, following industry best practices
- Drive mobile banking adoption and ensure initial login on the Optimus app
- Build CASA value and acquire new clients while increasing product holdings per customer
- Cross-sell pre-approved products such as credit cards and other relevant offers
What you need
- Cross-selling
- Compliance
- Customer service
- Insurance
- Audit
- Sales