Product Manager-Credit Cards
MumbaiFull-time2–5 yrsPosted 1 week ago
Mid-level finance role at IDFC FIRST Bank in Mumbai. Needs 2+ years and a B.Tech, B.E. or BBA.
About the role
This role will primarily be responsible to drive Inorganic/EMI Spends for the Credit Card Portfolio Team. Their broad responsibility is to develop and implement business strategies for EMI Spends and help reach the assigned targets. In order to successfully reach their goal, the individual needs to closely work with multiple teams including Product, Marketing, Tech, UX, Operations, Analytics, Risk/Policy and Customer Service & Outbound calling teams.
What you'll do
- Set up & monitoring of robust & sustainable acquisition workflows implementation, processes & initiatives
- Drive Key EMI projects —from conception to launch
- Digital Initiatives to drive EMI spends - Identifying the gaps, initiating and driving projects for automating processes, creation of user journeys (App & Website)
- Develop strategies to increase EMI penetration/adoption of EMI from Digital (DIY) channels
- Utilize qualitative and quantitative insights to develop hypotheses and build customer offers and communication plan
What you need
- Customer service
- User flows
- Product marketing