All roles at IDFC FIRST Bank

Product Manager-Credit Cards

MumbaiFull-time2–5 yrsPosted 4 weeks ago

Mid-level finance role at IDFC FIRST Bank in Mumbai. Needs 2+ years and a B.Com, BMS or B.Sc.

About the role

The Product Manager - Credit Card Payments will be responsible for driving end-to-end payment transaction performance across the credit card portfolio by optimizing authorization rates, reducing transaction declines, strengthening fraud controls, and identifying emerging misuse patterns. The role requires a deep understanding of the card payment ecosystem, including transaction lifecycle management from Acquirer to Network to Issuer and vice versa.

What you'll do

  • Drive and optimize the end-to-end credit card payment journey across POS, E-commerce, Contactless, Tokenization, ATM, and UPI-on-Credit Card channels
  • Monitor and improve authorization performance by analyzing transaction declines, customer behavior, merchant trends, network performance, and portfolio health
  • Collaborate with Visa, Mastercard, RuPay, technology, operations, risk, and analytics teams to implement payment enhancements and improve customer experience
  • Identify emerging fraud patterns and implement fraud prevention strategies through transaction monitoring, authentication controls, device intelligence
  • Analyze transaction, fraud, chargeback, and dispute data to generate actionable insights and recommend business improvements

What you need

  • Risk management
  • Insurance
  • AML
  • MIS reporting
  • Reporting
  • POS

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