Product Manager-Credit Cards
MumbaiFull-time2–5 yrsPosted 4 weeks ago
Mid-level finance role at IDFC FIRST Bank in Mumbai. Needs 2+ years and a B.Com, BMS or B.Sc.
About the role
The Product Manager - Credit Card Payments will be responsible for driving end-to-end payment transaction performance across the credit card portfolio by optimizing authorization rates, reducing transaction declines, strengthening fraud controls, and identifying emerging misuse patterns. The role requires a deep understanding of the card payment ecosystem, including transaction lifecycle management from Acquirer to Network to Issuer and vice versa.
What you'll do
- Drive and optimize the end-to-end credit card payment journey across POS, E-commerce, Contactless, Tokenization, ATM, and UPI-on-Credit Card channels
- Monitor and improve authorization performance by analyzing transaction declines, customer behavior, merchant trends, network performance, and portfolio health
- Collaborate with Visa, Mastercard, RuPay, technology, operations, risk, and analytics teams to implement payment enhancements and improve customer experience
- Identify emerging fraud patterns and implement fraud prevention strategies through transaction monitoring, authentication controls, device intelligence
- Analyze transaction, fraud, chargeback, and dispute data to generate actionable insights and recommend business improvements
What you need
- Risk management
- Insurance
- AML
- MIS reporting
- Reporting
- POS