All roles at IDFC FIRST Bank

Product Manager-Credit Cards

MumbaiFull-time2–5 yrsPosted 1 week ago

Mid-level finance role at IDFC FIRST Bank in Mumbai. Needs 2+ years and an MBA, B.Tech or B.E..

About the role

The Product Manager - Credit Card Payments will be responsible for driving end-to-end payment transaction performance across the credit card portfolio by optimizing authorization rates, reducing transaction declines, strengthening fraud controls, and identifying emerging misuse patterns. The role requires a deep understanding of the card payment ecosystem, including transaction lifecycle management from Acquirer to Network to Issuer and vice versa.

What you'll do

  • Manage and optimize the end-to-end credit card payment journey across POS, E-commerce, Contactless, Tokenized transactions, ATM, UPI-on-Credit Card
  • Monitor authorization performance and identify key drivers of transaction declines across channels, networks, merchants, MCCs, geographies, and customer segments
  • Analyze decline trends and implement corrective actions to improve authorization approval rates while balancing fraud risk and regulatory requirements
  • Benchmark portfolio performance against industry best practices and drive strategic initiatives to enhance transaction success rates and customer experience
  • Continuously track emerging fraud trends, industry fraud modus operandi, and evolving payment ecosystem risks

What you need

  • Risk management
  • MIS reporting
  • Reporting
  • Customer service
  • POS
  • Audit

Good to have

  • Product strategy
  • Arbitration

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