Product Manager-Credit Cards
MumbaiFull-time2–5 yrsPosted 1 week ago
Mid-level finance role at IDFC FIRST Bank in Mumbai. Needs 2+ years and an MBA, B.Tech or B.E..
About the role
The Product Manager - Credit Card Payments will be responsible for driving end-to-end payment transaction performance across the credit card portfolio by optimizing authorization rates, reducing transaction declines, strengthening fraud controls, and identifying emerging misuse patterns. The role requires a deep understanding of the card payment ecosystem, including transaction lifecycle management from Acquirer to Network to Issuer and vice versa.
What you'll do
- Manage and optimize the end-to-end credit card payment journey across POS, E-commerce, Contactless, Tokenized transactions, ATM, UPI-on-Credit Card
- Monitor authorization performance and identify key drivers of transaction declines across channels, networks, merchants, MCCs, geographies, and customer segments
- Analyze decline trends and implement corrective actions to improve authorization approval rates while balancing fraud risk and regulatory requirements
- Benchmark portfolio performance against industry best practices and drive strategic initiatives to enhance transaction success rates and customer experience
- Continuously track emerging fraud trends, industry fraud modus operandi, and evolving payment ecosystem risks
What you need
- Risk management
- MIS reporting
- Reporting
- Customer service
- POS
- Audit
Good to have
- Product strategy
- Arbitration