Product Manager - Gen AI
MumbaiFull-time3–6 yrsPosted 2 months ago
Mid-level product management role at IDFC FIRST Bank in Mumbai. Needs 3+ years and a B.Com, BBA or BCA.
About the role
The Product Manager Gen AI will be responsible for driving the strategic direction, development, and optimization of Generative AI products within the bank. This role focuses on enhancing user experience across digital touchpoints, ensuring seamless interactions and efficient transactions.
What you'll do
- Lead end-to-end product lifecycle management for Gen AI-powered digital channels and customer experience solutions
- Collaborate with design, platform, operations, and technology teams to define product requirements and deliver impactful solutions
- Champion customer-centricity across the organization and drive initiatives to improve customer satisfaction and loyalty
- Build and maintain strong relationships with stakeholders to foster innovation and leverage domain expertise
- Work with other Product Managers and business teams to ensure products are designed with a customer-first mindset
What you need
- Stakeholder management
- LLMs
- Agile
- Market research
- Project management
Good to have
- Machine learning