Relationship Manager-NRI
IndoreFull-time3–4 yrsPosted over a month ago
Mid-level finance role at IDFC FIRST Bank in Indore. Needs 3–4 years and an MBA.
About the role
Asa RelationshipManager – NRI within the Retail Banking division, you will be responsible for delivering comprehensive financial solutions tailored to Non-Resident Indian (NRI) customers. This role focuses on enhancing customer value through deep relationship management, strategic product offerings, and superior service delivery.
What you'll do
- Grow the liabilities portfolio by increasing account balances of existing NRI customers and improving profitability through a larger share of wallet
- Monitor inflows and outflows in mapped NRI accounts and proactively track NRI visits to India
- Establish strong customer connections via mailers and phone calls, sharing insights on interest rate changes, exchange rate fluctuations, and other product offerings
- Generate new sales leads through referrals from existing clients, NR associations, Prominent stockbrokers, and expats from shipping companies
- Recommend process improvements to enhance service efficiency and quality across the branch network
What you need
- FEMA
- Negotiation
- Cross-selling
- Sales