Senior Associate - Branch Operations
GurugramFull-time3–6 yrsPosted 3 weeks ago
Mid-level finance role at IDFC FIRST Bank in Gurugram. Needs 3+ years and a B.Com, BMS or B.Sc.
About the role
To sustain better client servicing by way of exhibiting superior service delivery for Trade /GBO/CMS/KYC products and using banking expertise to support Business. To act as senior resource in terms of knowledge expertise of different Products. To provide timely support to all business & external stakeholders and to manage their requirements, which should be in tandem with internal process & guidelines.
What you'll do
- Handle operations involving Trade Finance, GBO, KYC, CMS, Clearing with respect to Branch process
- Responsible for ensuring quick turn-around time and error-free processing of transactions
- Responsible for monitoring the Customer calls/queries and meeting the oversell customer expectation
- Performing daily reconciliation of the transactions handled during the day
- Performing daily reconciliation of internal suspense accounts
What you need
- Insurance
- KYC
- Reconciliation
- Reporting
- MIS reporting
- Customer service
Good to have
- SOP writing