Front Office Guest Service Associate - Holiday Inn Express Greater Noida Knowledge Park
Greater NoidaFull-time1–4 yrsPosted over a month ago
Junior hospitality role at IHG Career in Greater Noida. Needs 1+ years and a diploma.
About the role
Acknowledge IHG Rewards Club members and returning guests, in person or on the phone Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes
What you'll do
- Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay
- Handle cash and credit transactions
- Take pride in your appearance and place as a brand ambassador
What you need
- Guest service
- Front office
- Hospitality
- Communication