Guest service Associate
DelhiFull-timeFresherPosted 1 week ago
Entry-level hospitality role at IHG Career in Delhi. Open to freshers with a hotel management degree, diploma or BBA.
About the role
You’ll work closely with the Food & Beverage team to ensure every guest enjoys a welcoming, professional, and seamless dining experience. Every day is different at IHG, but you’ll mostly be: Delivering exceptional service – welcoming guests warmly, understanding their needs, and providing attentive and professional service throughout their dining experience.
What you'll do
- Work closely with the Food & Beverage team to ensure every guest enjoys a welcoming, professional, and seamless dining experience
- Delivering exceptional service – welcoming guests warmly, understanding their needs, and providing attentive and professional service throughout their dining experience
- Creating memorable experiences – taking food and beverage orders accurately, serving dishes and beverages according to hotel standards, and ensuring guest satisfaction
- Working as one team – coordinating with the kitchen, bar, banquet, and other hotel departments to ensure smooth and efficient operations
- Maintaining high standards – ensuring the restaurant, banquet areas, and service stations are clean, organised, and ready for service
What you need
- Guest service
- F&B service
- Hospitality
- Food safety
- Communication