Administrative Services Associate Representative

About the role

Responsible for organizing and processing the flow of incoming and outgoing documents (paper & electronic) in a back-office environment. The candidate ensures there is consistency in timely delivery of quality and quantity to meet set parameters measures to meet Service Level Agreements

What you'll do

• Receiving and documenting claims both electronic and paper claims
• Sorting, processing, and vetting of claims firsthand for claims payment and ensuring they are accurately assigned
• File management and classification of data and supporting reporting compilation
• Electronic transfer of received claims to the various platforms
• Managing the flow between members and provider claims

What you need

• Excel
• CRM
• Salesforce
• Reporting