Key Account Manager
MumbaiFull-timeMid levelPosted 3 weeks ago
Mid-level account management role at IND - 2025 Takeda Biopharmaceuticals in Mumbai.
About the role
SA_KAM_D2_KAM_T - Key Account Management, Principal Analyst The Key Account Management, Principal Analyst is responsible for retaining and strengthening client relationships. This role involves planning and strategizing to retain and expand current customer relationships, ensuring high-quality customer service, and resolving issues to retain clients.
What you'll do
- Plan and strategize to retain and expand current customer relationships
- Ensure high-quality customer service and resolve issues to retain current clients
- Engage with clients to identify their business requirements and prepare proposals and quotations
- Coach and review the work of lower-level professionals
- Occasionally lead small project teams and provide informal guidance to junior staff
What you need
- Sales
- Salesforce
- Business development
- Key account management
- Customer service