Key Account Manager - Oncology- Delhi

About the role

Lead and orchestrate a cross-functional account team to deliver the territory account plan. Grow revenue and market share and meet or exceed targets by tailoring resources and engagement to a deep understanding of customer needs and local context. Maintain expert-level disease/therapy, product, competitor and ecosystem knowledge; capture and share insights and flex channels to maximise customer engagement.

What you'll do

• Build integrated account plans aligned to brand and access strategies; set clear objectives, KPIs and regular review cycles
• Develop deep account and stakeholder maps; identify decision pathways and influence points across the ecosystem
• Track performance, risks and opportunities; adjust tactics dynamically and lead the account team to deliver outcomes
• Conduct peer-to-peer-like engagements with HCPs (including balanced scientific discussions) to align on shared objectives
• Uncover underlying customer motivations; capture them accurately in CRM and use them to tailor subsequent interactions and content

What you need

• CRM
• Key account management
• Sales
• Negotiation
• Tailoring
• Communication