Digital Products Quality Specialist
BengaluruFull-time2–3 yrsPosted over a month ago
Junior customer support role at Infineon in Bengaluru. Needs 2–3 years and a degree.
About the role
The Customer Experience & Quality Specialist supports the continuous improvement of Infineon's developer-facing digital platforms by gathering customer insights, conducting quality assessments, coordinating testing activities, and identifying opportunities to improve user experience. with product Owners and alongside the Operational Excellence Expert, the role
What you'll do
- Assist in preparing regular
- Research & Customer Insights
- Support the development of
- Analyze user behavior, pain
- Help maintain a continuous
What you need
- Customer success
- User flows
- Regression testing
- Root cause analysis
- Dashboarding
- Problem solving