Technical Support Lead – QHSE
ChennaiFull-time8–14 yrsPosted 1 week ago
Leadership IT support role at JiBe Enterprise in Chennai. Needs 8+ years and a degree.
About the role
Technical Support Lead – QHSE at JiBe Enterprise. Assist JiBe’s Support Team to provide support to vessels / remote offices related to QHSE modules for office/vessel users.
What you'll do
- Translation of business complexities or issues received to internal functional subgroups and vice versa
- Troubleshooting and diagnosing of non-identified and underlying root cause of the issues
- Testing of system application as and when required
- Follow-ups within and inter departmental for internal and external issues
- Manage, Create and train internal & external employees on various mechanisms of self-help contents
What you need
- Troubleshooting