Service Coordinator
PuneFull-time2–5 yrsPosted 1 week ago
Mid-level operations role at JIN Johnson Controls in Pune. Needs 2+ years.
About the role
The Service Coordinator is responsible for ensuring accurate and timely order management while supporting customers and internal business teams. The role involves coordinating service activities, maintaining SAP data, processing customer inquiries, managing order execution, and supporting pricing and commercial approvals.
What you'll do
- Provide accurate and prompt order management and processing
- Respond to customer and internal business team inquiries in a timely manner
- Maintain and update customer, service, and order-related data in SAP
- Coordinate service activities and support field service operations
- Assist in preparing and implementing account plans to achieve customer, operational, and financial objectives
What you need
- SAP
- Customer service
- Documentation
Good to have
- Coordination
- ERP
- Excel
- MS Office
- Inside sales