Engineer Application Support
RemoteFull-time4–5 yrsPosted 3 days ago
Mid-level IT support role at Jobgether. Needs 4–5 years. Remote.
About the role
This position is listed on behalf of a partner company, who manages all applications and next steps. The Engineer Application Support will provide technical and application support for HVACR and cold chain solutions, contributing to new product qualification, application development, and customer satisfaction.
What you'll do
- Work with customers throughout sample evaluation and qualification, supporting pilot production and addressing issues identified during post-field testing
- Recommend appropriate system components, including condensing units and expansion valves, based on application requirements
- Support sales teams in developing optimized technical and commercial offers, improving enquiry conversion
- Identify opportunities for new product development and share technical inputs with marketing and engineering teams
- Collaborate with sales, marketing, and prospective customers to develop annual application development plans, execute initiatives, communicate product value
What you need
- Channel sales
- AC repair
- Test cases