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Service Desk Associate- only person with disability

NoidaFull-timeJunior level2.8 L–₹3.5 L a yearPosted 1 week ago

Junior IT support role at Jobs for Humanity in Noida. Needs a B.Tech or B.E.. Pays ₹2.8–3.5 LPA.

About the role

Disability Type- Locomotor Disability, Low vision up to 50%, Hard of hearing up to 50%

What you'll do

  • Manages customer interactions & records reported issues in the ITSM
  • Provides technical guidance in activities associated with identifying, prioritizing, and resolving problems by telephone and e-mail
  • Screens, refers and diagnoses internal inquiries and work requests relating to PC maintenance
  • Participates in a supportive role by acting as a liaison between customers and departments within the organization

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