Service Desk Associate- only person with disability
NoidaFull-timeJunior level2.8 L–₹3.5 L a yearPosted 1 week ago
Junior IT support role at Jobs for Humanity in Noida. Needs a B.Tech or B.E.. Pays ₹2.8–3.5 LPA.
About the role
Disability Type- Locomotor Disability, Low vision up to 50%, Hard of hearing up to 50%
What you'll do
- Manages customer interactions & records reported issues in the ITSM
- Provides technical guidance in activities associated with identifying, prioritizing, and resolving problems by telephone and e-mail
- Screens, refers and diagnoses internal inquiries and work requests relating to PC maintenance
- Participates in a supportive role by acting as a liaison between customers and departments within the organization