Customer Service Associate
HyderabadFull-time1–4 yrsPosted 1 week ago
Junior customer support role at Jobskey Consultancy in Hyderabad. Needs 1+ years.
About the role
In this role, you will be responsible for handling inbound international voice calls related to customer care billing. We are looking for candidates with excellent communication skills in English, who have at least 1 year of experience in a similar position.
What you'll do
- Receive and handle inbound voice calls from international customers
- Provide excellent customer service and resolve billing-related queries
- Ensure accurate and timely resolution of customer issues
- Maintain customer records and update information in the company's database
- Follow company policies and procedures while interacting with customers
What you need
- Customer service
- Voice process
- Communication