Service Captains
HyderabadFull-time4–5 yrsPosted 1 week ago
Mid-level customer support role at Jobskey Consultancy in Hyderabad. Needs 4–5 years.
About the role
The Service Captain will play a critical role in managing the day-to-day front-of-house operations. This individual will ensure smooth coordination between the kitchen and dining areas, supervise the serving staff, and ensure that guests receive exceptional service. The role also involves maintaining high standards of hospitality, resolving customer queries, and ensuring customer satisfaction.
What you'll do
- Supervise and guide the service staff to ensure smooth and efficient operations
- Greet and welcome guests, ensuring a pleasant dining experience
- Coordinate with kitchen staff to ensure timely service of food and beverages
- Monitor and maintain cleanliness and orderliness of the dining area
- Ensure guests needs and preferences are attended to promptly and professionally
What you need
- Customer service
- Communication
Good to have
- F&B service