Voice Process Executive
HyderabadFull-timeJunior levelPosted 1 week ago
Junior customer support role at Jobskey Consultancy in Hyderabad. Needs a diploma.
About the role
Voice Process Executive at Jobskey Consultancy. Handle incoming and outgoing calls from customers.
What you'll do
- Handle incoming and outgoing calls from customers
- Provide customer support and resolve queries
- Maintain accurate records of customer interactions and transactions
- Follow up with customers to ensure their satisfaction
- Identify and escalate issues to the appropriate department or individual
What you need
- Voice process
- Customer service
- Communication