Assistant Manager - Ops Coordination
GurugramFull-time3–5 yrsPosted 4 days ago
Mid-level operations role at Jones Lang LaSalle Building Operations in Gurugram. Needs 3–5 years and a BBA.
About the role
The Operations Coordinator is a pivotal role within JLL's India Portfolio, responsible for driving day-to-day operational excellence across client sites in a designated city cluster. This role ensures efficient, seamless service delivery by proactively identifying gaps, driving process improvements and maintaining high standards of customer experience.
What you'll do
- Lead and coordinate daily operations across all assigned city client sites, ensuring seamless delivery of hard services, soft services, and support functions
- Implement operational strategies aligned with client requirements, organizational goals, and Clients global best practices
- Manage city-level operational budgets, track variances, and drive cost optimization initiatives
- Monitor performance metrics and KPIs to drive operational effectiveness across all sites within the city cluster
- Maintain timely and accurate data population from operational dashboards and share actionable city-level insights with the India Operations Lead
What you need
- Coordination
- Facility management
- Reporting
- Vendor management
- Variance analysis
- MS Office
Good to have
- Six Sigma
- IoT
- SOP writing
- Data visualisation
- Lean
- Root cause analysis