Professional, Product Support
BengaluruFull-time3–5 yrsPosted 2 days ago
Mid-level IT support role at Jones Lang LaSalle Building Operations in Bengaluru. Needs 3–5 years and a B.Tech, B.E. or B.Sc.
About the role
The CFT Finance Global Production team is responsible for serving as a critical specialist for JLL's PeopleSoft 9.2 Financial Management platform within the IT organization. This role ensures seamless business continuity through proactive system monitoring, rapid issue resolution, and comprehensive support for critical financial processes.
What you'll do
- Production Support & System Maintenance
- Issue Resolution: Analyse and resolve complex production issues within PeopleSoft Financial Modules
- Business Analysis & System Enhancement
What you need
- Troubleshooting
- SQL
- Test cases
- Regression testing
- Incident response
- Month-end close
Good to have
- LLMs
- Root cause analysis
- Business analysis