Soft Services Executive
BengaluruFull-time3–6 yrsPosted 5 days ago
Mid-level operations role at Jones Lang LaSalle Building Operations in Bengaluru. Needs 3+ years and a BBA.
About the role
The Soft Services Executive is responsible for managing and overseeing all soft service operations within the facility, ensuring a safe, hygienic, efficient, and employee-centric workplace environment. The role includes end-to-end management of housekeeping, pantry and cafeteria services, pest control, indoor plants, hospitality services, employee events, hotel bookings, vendor management, and workplace experience initiatives.
What you'll do
- Manage end-to-end soft service operations for the workplace
- Ensure high standards of cleanliness, hygiene, and workplace appearance across all areas
- Conduct regular inspections, audits, and service quality reviews
- Monitor vendor performance and compliance with SLAs
- Address employee service requests and facility-related complaints promptly and professionally
What you need
- Coordination
- Excel
- Facility management
- MIS reporting
- Reporting
- Documentation
Good to have
- PowerPoint
- Complaint handling
- Food safety
- Employee engagement