Program Success Manager - Coimbatore
CoimbatoreFull-time0–4 yrs4 L a yearPosted 4 months ago
Junior customer support role at Kidvento Education and Research in Coimbatore. Open to freshers; up to 4 years, with a degree. Pays ₹4 LPA.
About the role
Program Success Manager - Coimbatore at Kidvento Education and Research. As a Program Success Manager, you will build and maintain strong relationships with our customer base by providing excellent onboarding, training.
What you'll do
- As a Program Success Manager, you will build and maintain strong relationships with our customer base by providing excellent onboarding, training
- Offer product training and support to customers throughout their subscription term, helping them maximize their usage of our solutions
- Address and resolve any client issues promptly and maintain records of customer interactions, including solutions provided
- Assist in identifying potential issues with customer accounts and take necessary actions to resolve them
- Capture, analyze, and utilize customer data to create insightful reports and dashboards, helping identify opportunities for enhancing client satisfaction
What you need
- CRM
- Customer success
- MS Office
- Communication