Regional Head - Program Success
BengaluruFull-time5–9 yrs10 L–₹12 L a yearPosted 2 months ago
Senior customer support role at Kidvento Education and Research in Bengaluru. Needs 5+ years. Pays ₹10–12 LPA.
About the role
Regional Head - Program Success at Kidvento Education and Research. Team Management.
What you'll do
- Lead the Customer Success function with a vision and strategy
- Manage day-to-day operations of the Customer Success department
- Manage a team of Program Implementation Managers
- Assign team targets, review KPIs, and monitor performance
- Ensure delivery of business value for customers on a weekly and monthly basis
What you need
- Customer success
- Sales
- Customer service
- Upselling
- Communication