Manager -Telesales (Telecalling)
BengaluruFull-time7–13 yrsPosted 1 week ago
Senior customer support role at KreditBee in Bengaluru. Needs 7+ years and a degree.
About the role
Manager -Telesales (Telecalling) at KreditBee. Should deliver the KPI as required and maintain self KPI like Quality, Attrition, Shrinkage and roaster management.
What you'll do
- Should deliver the KPI as required and maintain self KPI like Quality, Attrition, Shrinkage and roaster management
- Should manage and motivate a quality team with good product and process knowledge
- Manage the Sales process
- Ensure that achieving Quality target based on the business requirement
- Ensure agents are delivering individual targets and KPI by having team meetings on a regular basis with direct reports
What you need
- Inside sales
- Sales
- Communication