Service Desk Support
BengaluruFull-time4.5–8 yrsPosted yesterday
Senior IT support role at Kyndryl in Bengaluru. Needs 4.5+ years and a degree.
About the role
Service Desk Support at Kyndryl. Are you ready to lead and inspire a team of talented professionals towards delivering services that make a real impact?.
What you'll do
- Are you ready to lead and inspire a team of talented professionals towards delivering services that make a real impact?
- As a facilitator of agile practices, you'll be instrumental in optimizing workflows, identifying bottlenecks, and eliminating obstacles to supercharge squad performance
- Armed with your deep technical expertise, you'll champion high-quality deliverables throughout the technical services lifecycle
- Develop a strong understanding of customer industries and how technology solutions support their desired outcomes
- Partner with Delivery Managers to align service delivery with customer business objectives and priorities
What you need
- ITIL
- Customer success
- Root cause analysis
- Six Sigma
- Mainframe
- Troubleshooting