Customer Service Specialist II
ChennaiFull-timeMid levelPosted open since jul 2025
Mid-level customer support role at Lennox International in Chennai.
About the role
This is crucial for maintaining a positive customer experience and resolving issues. Efficient in managing call flow, multitasking (e.g., using CRM tools while talking to customers), and maintaining professionalism in every interaction. Training will be provided, but having some familiarity with terms like air conditioning, thermostats, and filters can be beneficial.
What you need
- Customer service
- Problem solving
- CRM
- HVAC
- Salesforce
- MS Office
Good to have
- AC repair