Manager - Operations
BengaluruFull-timeHybridMid levelPosted 2 months ago
Mid-level operations role at Listenlights in Bengaluru. Needs a BBA. Hybrid.
About the role
The Manager – Operations is responsible for overseeing and optimizing day-to-day business operations to ensure efficient workflows, consistent service delivery, productivity, regulatory compliance, and achievement of organizational objectives.
What you'll do
- Manage and supervise daily operational activities to ensure smooth, timely, and efficient execution
- Establish operating procedures, workflows, service standards, and performance expectations for the team
- Monitor operational capacity, resource utilization, productivity, turnaround times, and service quality
- Ensure that all activities are performed in accordance with approved policies, processes, and organizational standards
- Identify operational risks and implement appropriate controls and mitigation measures
What you need
- Process improvement
- Excel
- Team management
- MS Office
- SOP writing
- Reporting