Product Specialist (Entry Level MBA Graduates)
HyderabadFull-timeFresherPosted 1 week ago
Entry-level customer support role at Loyalty Juggernaut in Hyderabad. Open to freshers with an MBA, B.Tech or B.E..
About the role
If you are an enterprising individual with a genuine passion for customer engagement and are excited about a career opportunity to offer unique Loyalty solutions to business' challenging problems, this role could be an excellent fit for you.
What you'll do
- Drive end-to-end implementation of GRAVTY® solutions for global enterprise customers
- Conduct discovery workshops and requirement-gathering sessions to understand customer business processes, objectives, and challenges
- Analyze business requirements and translate them into functional specifications and solution designs
- Configure solutions, support testing, User Acceptance Testing (UAT), and go-live activities
- Collaborate closely with Product, Engineering, QA, Analytics, and Customer Success teams to ensure successful project delivery
What you need
- Customer success
- Business analysis
- Communication