Applications Administrator - Clarity

About the role

The Application Administrator provides day-to-day L2 operational and administrative support for the Clarity PPM platform. The role is responsible for routine incidents, service requests, application monitoring, data-integrity checks, batch and interface monitoring, access administration, configuration support, documentation, testing support, and operational procedures.

What you'll do

• Provide L2 support for routine Clarity incidents and service requests
• Own assigned tickets through resolution or appropriate escalation
• Maintain timely ticket updates, resolution notes, and supporting documentation
• Perform routine Clarity administration and operational support