Lead Logistics Customer Experience & Operations Specialist
ChennaiFull-timeSenior levelPosted 6 days ago
Senior supply chain role at Maersk GSC (India) P.L. in Chennai. Needs a degree.
About the role
The SCM Specialist (JL2) is responsible for ensuring smooth and accurate execution of day-to-day supply chain operations across 3PL/4PL processes. The role focuses on shipment visibility, operational reporting, customer communication, and SLA-driven service delivery.
What you'll do
- Responsible for executing end-to-end supply chain operations across 3PL/4PL processes, ensuring accurate shipment tracking, reporting, and exception management
- Responsible for ensuring smooth and accurate execution of day-to-day supply chain operations across 3PL/4PL processes
- Executing end-to-end Supply Chain Management (SCM) operations across 3PL/4PL processes
- Tracking shipment milestones and ensuring timely updates, reporting, and exception management
- Coordinating with vendors, customers, and internal stakeholders to support smooth operations
What you need
- Logistics
- Supply chain
- Root cause analysis
- SOP writing
- Excel