Ocean Customer Experience Specialist
Navi MumbaiFull-timeJunior levelPosted over a month ago
Customer support role at Maersk GSC (India) P.L. in Navi Mumbai.
About the role
Provide accurate and reliable information to customers regarding Maersk's products, services, processes, pricing, and delivery times. Resolve customer complaints, issues, and inquiries effectively and efficiently, ensuring a high level of customer satisfaction. Collaborate with internal teams, such as sales, logistics, and operations, to coordinate and resolve customer requests or concerns.
What you'll do
- Resolve customer complaints, issues, and inquiries effectively and efficiently, ensuring a high level of customer satisfaction
- Collaborate with internal teams, such as sales, logistics, and operations, to coordinate and resolve customer requests or concerns
What you need
- Sales
- Communication