Assistant Manager–QA & Proofing Unit
BengaluruFull-time7–13 yrsPosted over a month ago
Senior quality assurance role at Mashreq Careers in Bengaluru. Needs 7+ years.
About the role
To support the QA & Proofing function by executing day-to-day quality assurance activities, validating reconciliation proofing submissions, tracking escalations, and identifying gaps in data or process adherence. The role ensures consistent implementation of the control framework across group operations and contributes to continuous process improvements, working closely with first-line ops and GRC. 3
What you'll do
- Covers proofing and quality assurance for reconciliation and control breaks across all group operations verticals
- Scope includes review of monthly reconciliation proofing, aging validation, and QA sampling in UAE and IBG operations
- Service Level Management Track adherence to reconciliation closure timelines (T+3, etc.)
- Maintain performance dashboards with metrics across divisions and platforms
- Identify breaches to the QA KPIs aligned with ERF and Group Operations KRIs
What you need
- Reconciliation
- Internal controls
- MIS reporting
- SOP writing
Good to have
- Operational risk