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Assistant Vice President–Lead QA & Proofing Unit

BengaluruFull-time10–18 yrsPosted over a month ago

Leadership quality assurance role at Mashreq Careers in Bengaluru. Needs 10+ years.

About the role

To lead the Quality Assurance and Proofing Unit under the Enterprise Reconciliation Framework (ERF), ensuring robust control oversight and assurance over reconciliation lifecycle activities across Operations and Business units. This role will provide independent validation, exception monitoring, and follow-up closure of outstanding reconciliation items.

What you'll do

  • Independent review of reconciliation breaks across all platforms (automated/manual
  • Escalation and closure follow-up of breaks beyond T+3 days (auto) / agreed timelines (manual)
  • Thematic reviews, exception trend reporting, and root cause analysis
  • Service Level Management Track adherence to reconciliation closure timelines (T+3, etc.)
  • Maintain performance dashboards with metrics across divisions and platforms

What you need

  • Reconciliation
  • Internal controls
  • Root cause analysis
  • Dashboarding
  • Power BI
  • Tableau

Good to have

  • Internal audit

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